Privacy Policy

Information We Collect

We collect information you provide directly — including your name, email address, phone number, and any details you share in consultation, contact, or partner application forms. If you become a client, we may also collect information from your credit reports through our approved monitoring provider to review and dispute inaccurate items.

We also collect standard technical information automatically, such as your browser type, device, and how you found our site (including referral codes and UTM parameters from links).

How We Use Your Information

We use your information to: provide and manage credit repair services; communicate with you about your account and progress; respond to your inquiries; send optional credit education emails (only if you opt in); and improve our website and services.

Marketing emails are sent only when you explicitly opt in by checking the optional consent box. You can unsubscribe at any time using the link in any email or by contacting us.

Information We Do Not Share

We do not sell your personal information. We do not share your credit report details, scores, debt balances, or dispute contents with marketing platforms or advertisers. Analytics tools (such as Meta Pixel and Google Analytics) receive only standard event signals — not your credit data, form answers, or financial details.

Third-Party Services and Data Processors

We use trusted third-party tools to operate our business. These providers process data on our behalf under their own privacy and security policies:

• CRM and contact management (LeadConnector) — stores the name, email, phone, and message you submit through our consultation, contact, partner, and guide-download forms, plus the attribution and referral information attached to your visit.

• Live chat widget (LeadConnector) — powers the chat launcher on this site. Any information you share in the chat is handled under the chat provider's terms.

• Calendar booking widget (LeadConnector) — handles consultation scheduling. The information you enter to book (name, email, phone, selected time) is processed by the booking provider to confirm your appointment.

• Hosted payment checkout (LeadConnector Payments) — processes onboarding and service-fee payments. Card data is entered on the provider's hosted, PCI-compliant page and never passes through our website.

• Analytics (Meta Pixel and Google Analytics 4) — receive only anonymous page-view and form-name events on public marketing pages. They do not receive your credit scores, debt balances, report details, form answers, or any other sensitive financial data.

• Credit monitoring — provided by a separate, third-party monitoring company that you engage directly. We review your reports through that provider without generating hard inquiries.

You can review each provider's privacy policy on their website. We do not sell your personal information to any of them or any other party.

Cookies and Tracking

This website uses cookies and similar technologies for analytics, personalization, and to remember your preferences. Analytics pixels (Meta, GA4) track page views and conversion events on public marketing pages only. The client portal is excluded from marketing tracking.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of marketing emails at any time. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).

Contact

For any privacy questions or requests, contact us at help@ktcreditsolutions.com or 630-413-1427.